Terms and Conditions & Privacy Policy

2018

Definitions

The Client Person who has booked a meeting with KGT Consulting either directly or through a third party
KGT Consulting Karen Gordon and a named consultant referred to and working for KGT Consulting, where the invoice is sent from and paid to KGT Consulting.
Force Majeure A party is not liable for failure to perform the party’s obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disasters), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service. No party is entitled to terminate this Agreement under Clause 5 (Cancellation) in such circumstances.

If a party asserts Force Majeure as an excuse for failure to perform the party’s obligation, then the nonperforming party must prove that the party took reasonable steps to minimize delay or damages caused by foreseeable events, that the party substantially fulfilled all non-excused obligations, and that the other party was timely notified of the likelihood or actual occurrence of an event described.

 

  1. Terms and Conditions of Service

The client accepts to the terms and conditions as set forth herein

  1. Booking of services

Business requests will be confirmed in writing (email) by the client directly to KGT Consulting

  1. Fees

These will be agreed in advance of service and requested in advance

  1. Cancellation

KGT Consulting will not be held liable for any costs incurred to the client due to a cancellation which is not under their control (Force Majeure)

KGT Consulting cancellationeverything possible will be done to try to find a replacement or alternative date and the organiser/ individual being coached must be informed in writing

Client cancellationcancellation must be communicated in writing and the client must have confirmation from Karen Gordon that the cancellation was received

In the event the client makes a cancellation in writing the following fees will be due:

Face to face individual Coaching:

Client will be liable to no costs with more than 48 hours in advance

Client will be liable to 25% of the fees up to 2 full days in advance

Workshops:

Client will be liable for 25% of the fees up to 1 month in advance

Client will be liable to 50% of the fees up to 2 weeks in advance

Client will be liable to 100% of the fees 7 days or less

5. Refunds

Refunds will be given where full payment has been made in advance and the cancellation policy applies (point 4).

6. Client responsibility

The client will be required to be willing to put in the necessary amount of work to achieve their goals with the understanding that these services are to guide you. KGT Consulting is not responsible for you achieving your career and/or integration goals. This is your responsibility and depends on your willingness to listen, self- reflect, plan time in and to get further help if necessary. If you withhold information that could help KGT Consulting to help you then you will not be getting the best advice.

7. Confidentiality

KGT Consulting agrees to keep any sensitive business information given by the client confidential. This includes information you have developed or disclosed to us about your business, affairs, customers, clients, plans, intentions, market opportunities, operations, processes, product information, know-how, designs, trade secrets, software or personal details.

8. Terms of payment

The Client will pay invoices in advance of meetings.

9. Legal liability

Business will be conducted in accordance with Dutch law.

Privacy Policy

This Privacy Statement describes how KGT Consulting & My English CV manage personal information and respect your privacy.

Privacy Policy in accordance with the European Union’s General Data Protection Regulations

Personal Data

  1. KGT Consulting will keep your data only for the necessary amount of time.  You can exercise your right to have your data deleted from KGT Consulting’s files. Please notify us of this request in writing. You will be notified in writing when this has been done. Data such as your name and address will be kept on the invoice file for a period of 7 years as required by the tax office in the Netherlands.
  1. Your Data will only be passed on to a third party in certain circumstances on receipt of your permission in writing. Once your Data is passed on, KGT will no longer be responsible for that Data.
  1. All reasonable precautions will be taken to keep your Data secure.

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Before booking a service, please confirm in your email that you agree to the terms and conditions and have read the privacy agreement